Setting Up Break Times
Learn how to set up and manage staff break times in your scheduling system. Block out unavailable time slots to prevent bookings during breaks and maintain an organized schedule.
Introduction
Setting up break times ensures that staff members have designated periods where they are unavailable for bookings. This helps prevent overbooking and ensures that your team has time for rest, meetings, or other non-service-related tasks. By marking break times in the schedule, you can maintain a structured and balanced workflow while improving overall efficiency.
Step 1
Navigate to Schedule
Click ‘Schedule’ in the side menu to access your calendar view. Here, you can see all upcoming appointments, filter by staff and location, and manage availability in real-time. The schedule allows you to set up and adjust unavailability blocks, ensuring that staff members are only bookable during their working hours.
Step 2
Create a New Appointment
Click on an available time slot under the specific staff member who needs a break. Even though this is an “appointment,” it will be used to create an unavailability block to prevent bookings during break times. Choosing the correct staff member ensures that their availability is accurately reflected in the system.
Step 3
Make Appointment Unavailable
After selecting the time slot, click the 3-dot icon in the appointment window and select “Make Unavailable” from the menu. This action marks the selected time as blocked, preventing customers from booking during this period. The unavailability will now be displayed on the schedule as a blocked-off time slot.
Step 4
Select Duration for Break Time
Set the start and end time for the break. Break times must be at least 30 minutes long and cannot exceed 8 hours. If a longer unavailability is needed, consider adjusting staff availability settings instead. Selecting the correct duration ensures the schedule remains structured and prevents scheduling conflicts.
Step 5
Confirm and Save Break Time
Double-check the break time details before saving. Once saved, the system will update the schedule, marking the selected time slot as unavailable. Staff members will now have a clearly defined break period, preventing appointments from being scheduled during that time.
Next Steps
Now that you’ve set up a break, you can make it recurring to automatically block out time on a daily basis. If a staff member has a consistent break schedule, setting up recurring unavailability eliminates the need to manually adjust their schedule each day. Managing recurring breaks ensures a structured workflow and prevents overbooking during designated rest periods.